Billing Manager

At InHealth, we’re proud to be the UK’s largest specialist provider of diagnostic and healthcare services. With over 3,500 colleagues and a turnover of £350m, we support millions of patients every year and are on a mission to Make Healthcare Better.

Working closely with the NHS and healthcare partners, we’re committed to delivering high-quality, accessible care for over 7 million patients by 2030. Our Finance team plays a crucial role in enabling this ambition by driving performance, providing insight, and supporting sustainable growth.

We’re looking for a Billing Manager to lead and develop our Billing Team, ensuring accurate, timely and compliant billing across our operational business units.

This is a hands-on leadership role, ideal for someone who thrives on improving processes, working cross-functionally and making a tangible impact on cash flow and business performance.

You will play a key role in improving billing accuracy, reducing delays from service delivery to invoicing, and driving efficiencies through data quality and automation.

What You’ll Be Doing

• Deliver accurate and timely billing across NHS and private revenue streams
• Ensure strong data capture and coding supports clean submissions and fast reimbursement
• Implement pricing changes and inflationary uplifts correctly and on time
• Support automation initiatives and standardise processes to improve cash conversion

Key Responsibilities

• Lead and manage the Billing Team, driving performance, development and engagement
• Oversee end-to-end billing processes across multiple service lines
• Ensure billing meets contractual deadlines and aligns with month-end reporting cycles
• Drive continuous improvement in processes, controls and data quality
• Reduce time from service delivery to invoice to improve cash flow and DSO
• Maintain robust pricing controls and documentation
• Support onboarding of new services, contracts and revenue streams
• Partner with Data, Operations, Commercial and Shared Services teams
• Monitor and enhance existing automation and RPA solutions
• Deliver reporting, KPIs and performance insights

What We’re Looking For

Leadership and Mindset

• A confident, engaging leader who can motivate and develop high-performing teams
• Comfortable influencing stakeholders at all levels
• Calm under pressure, with the ability to manage competing priorities
• Passionate about driving improvements and delivering results

Skills and Experience

• Proven experience leading and developing teams
• Strong understanding of end-to-end billing processes
• Experience working with billing systems and data-driven processes
• Track record of driving process improvement and operational efficiency
• Excellent organisational, communication and stakeholder management skills

You’ll Also Bring

• A strong commitment to quality, accuracy and control
• Experience working cross-functionally within Finance and Operations
• The ability to lead through change and create a clear vision
• Resilience, adaptability and a collaborative approach